Knack – Senior Site Reliability Engineer/ DevOps – Spain Remote

To apply to this position contact by e-mail with Mar Blanes

The Company

Knack is a no-code productivity platform that’s redefining how work gets done. Is used by thousands of customers — from non-profits to the world’s biggest organizations — to run processes, departments, and even entire companies.They need a capable DevOps to help them deliver an outstanding and reliable product.

They’re looking for someone who’s expert in DevOps. And did we mention self-motivated and independent? This is a 100% remote role, with a flat culture that gives you the autonomy to define how you can do the best work of your career.

Role Description

• Perform deep analysis of logs, existing systems and codebases to find opportunities to improve performance and reliability, driving execution of suggested changes
• Refactor our existing monitors and alerts to be actionable and reliable, recommending and implementing diagnostic techniques and monitoring tools.
• Help discover correlations between customer experience and performance indicators to determine what is noticeable by customers: suggest and implement improvements based on findings
• Help us to develop SLI’s, SLO’s, and SLA’s that are impactful as they relate to our customer’s experience
• Help triage outages and issues across multiple teams, services, and codebases as they arise, leading root cause analysis and creating sustainable solutions to prevent and/or auto-remediate those issues in the future
• Work with our QA teams to help implement automated performance and scalability testing within our CI/CD pipelines
• Assist in creating reusable pipeline code, working with cloud, dev, and qa teams to help reduce complexity and deployment times
• Introduce chaos engineering, promoting experimentation in production to discover and remediate systemic weaknesses and improve performance and reliability

Requirements

• Expertise in AWS
• Expertise with RDS, preferably Aurora PostgreSQL engine
• Expertise with containerization
• Expertise in monitoring, alerting, and logging solutions and in how to use them to enable the organization to achieve reliability and performance goals
• Experience implementing, maintaining, and troubleshooting continuous integration/continuous delivery (CI/CD) tooling
• Experience with implementing improvements in areas such as maintainability, scalability, availability, extensibility and security
• Ability to work with many teams across disciplines (cloud, platform, development, qa, and security) to resolve issues as they arise and implement improvements
• Experience with distributed tracing, diagnostic tooling, application performance monitoring, and the golden signals
• Stack for DevOps: All things AWS, Terraform (and Terraform Cloud), Jenkins, Github, Grafana, GrayLog

We offer

The biggest benefit is working alongside our awesome team of Knacksters. We’re a funny, humble, talented team of delightful human beings that above all enjoy working with each other, growing with each other, and supporting each other. These benefits aren’t that bad either:

• 🕧 Define your work: find the location, environment, and schedule that is best for your life and work. It’s not about separation, it’s about optimization. 
• 🛫 Paid Corporate Retreats: we get together twice a year at amazing locations to do normal human being things in person. We pay for your flight, lodging, and meals.
• 💻 Tech: we provide a top-of-the-line MacBook

We are also passionate about learning and professional development. We provide multiple learning opportunities and encourage each other to continuously learn and grow:

• Long term growth and learning plans, with regular check-ins to help you level up on what’s important to you.
• Have executive-level visibility into how the company is run and performing, including revenue.
• Use an annual allowance to stay on top of your game with training, classes, books, and workshops.
• Attend industry conferences that are meaningful to you.